Troubleshooting

Troubleshooting Files To Other Devices

The receiving phone is not listed

  1. Make sure Files To Other Devices is installed and open on both Android devices.
  2. Confirm that both phones are connected to the same Wi-Fi network, not merely that Wi-Fi is switched on.
  3. Check that the network allows connected devices to communicate. Guest Wi-Fi, client/AP isolation and some firewall rules can prevent discovery or connection.
  4. Follow any permission requests shown by Android or the app; requirements can vary by Android version.
  5. Keep the devices nearby, reopen the app and try discovery again.

A device appears but cannot connect

Check connection prompts on both phones and confirm that neither has switched to a different network. If the app still cannot connect, try again on a trusted Wi-Fi network that allows device-to-device traffic. The exact ports needed depend on the app implementation; this website does not specify port numbers that have not been verified.

Transfer stops or seems slow

Keep both devices awake and close enough for a stable wireless connection. Check available storage on the receiving phone. If a large batch fails, try a smaller selection and check which files were already copied before restarting. Transfer speed is not guaranteed and depends on the devices and connection.

I cannot find received files

Check the Download folder on the receiving Android device, then check the destination folder selected in the app's settings. Confirm in the app that the transfer finished, and open one of the received files before removing the original.

Does the app require internet or a router?

Internet access is not required for local file copying. A shared Wi-Fi network is required for this app, even though it then uses Wi-Fi P2P for transfer. A phone-created hotspot has not yet been verified as a supported setup.

Does it work with one installation, Bluetooth, iPhone or PC?

The described workflow requires the app on both Android devices and uses Wi-Fi, not Bluetooth. This guide does not claim compatibility with iPhone or PC.